The frequency of change in the aviation and logistics sectors means that operators are constantly looking for ways to improve, redesign, rebalance and replan their operation. New rules and regulation, new technologies and equipment, new products and services, increased demand, changing customer demographics and profiles… we could go on. Whatever the driver, a change can indeed cause a shift in the operation. This can mean that processes are no longer current, plans are no longer aligned to workload, passenger or product flows are no longer logical, and equipment is no longer as effective. As a result transactions may be slower, congestion and delays may occur, and service levels may slip.
Making operations improvements and integrating change are a core part of our logistics and aviation consulting offering. Our industrial engineering and operations research disciplines, alongside our experience of many international airport and logistics environments, all play an important role in transforming operations.
o&i consulting enables operators to understand existing operations performance, where constraints exist, and where there are opportunities for improvement. We work with client teams to understand how change will impact an operation.
By trialling new rules, equipment and technologies in live operation, we help the client to understand how performance will be affected. We use this hands-on experience to redesign processes and layouts; providing a realistic and achievable solution for the client operation.
Is your operation underperforming or is there a need for change? We develop a full understanding of current processes, where constraints exist, and where change is required. We quantify the effect of constraints, and produce efficient processes that integrate new requirements.
Capacity, throughput and productivity improvement
Our operations planning techniques, process reengineering, and layout design skills all play a role in identifying opportunities to improve throughput, capacity and productivity. We help clients to make better use of existing facilities and improve staff output and as a consequence reduce congestion and waiting times, improve service, improve return on investment, and postpone the need for expansion.
Do you wish to uncover hidden operating cost reduction opportunities? We work with clients to fully understand their existing operation and identify opportunities to improve planning and operations performance. Results can include reduced staff hours, reduced facility requirements, and consistent achievement of service standards.