o&i consulting serves the aviation industry in many ways. Typically we work with airport operators, airlines and ground handlers to design new processes and improve existing ones, create detailed layout designs and provide operational planning expertise. However our capabilities and experience extend far beyond this summary.
Our skills enable clients to operate efficiently, reduce cost, implement change and improve service levels. We work across all terminal operations from kerbside, through check-in, passenger security screening, baggage, to boarding and ramp activities, and along the arrivals process. Our team designs and optimises airport logistics processes, such as goods-in waste-away operations, enabling the airport and its stakeholders to continue to provide a high-level of service and maintain the retail offering for their customers.
Please navigate through the images below to learn more about how we design and improve key areas of the airport operation.