Passenger Security Screening

These days change seems to be the only constant in aviation security; the changing nature and level of threats, advances in screening technology, and changes in equipment and procedures, lead to changes in passenger screening checkpoint layouts, processes and work methods which subsequently affect production rates. Planning parameters therefore need to be adapted accordingly and so the cycle continues.


For almost two decades, o&i consulting’s team has been helping clients to plan for and integrate change in staff and passenger screening environments. Our aviation consultants work independently with airport operators, third party security organisations, government departments, equipment manufacturers, and other stakeholders to provide operations solutions that achieve the best security outcome and the best service in at airport security checkpoints.


Our consultants design processes and layouts to integrate new rules and regulations, procedures, and technologies. Clients also come to us to understand how they can get more passengers and cabin baggage through their screening operation, without compromising security levels.

Operations planners require a realistic view of the full capacity potential of existing facilities and when expansion or modifications will be necessary. o&i’s analysts produce operational models to provide a detailed illustration of flow rates through screening areas to understand the effect of operations improvements, different future operating scenarios and equipment change.


As a supplier to the European Commission on its Aviation Security Framework, o&i consulting completed studies regarding the future carriage of liquids in cabin baggage through airports, the protection of landside areas, the reduction of congestion in public areas and the application of One Stop Security.

What we offer
  • Passenger screening process study, measurement and analysis
  • End-to-end passenger screening process optimisation and throughput increase
  • Compliance strategies and processes
  • Process and layout design, including queue structure design and queue management strategies
  • Security checkpoint capacity and demand modelling, and scenario testing
  • Demand-based lane allocation and resource planning
  • Equipment market research, supplier liaison and live operational testing
  • Optimum equipment selection to meet client requirements
  • Demonstration, trial and implementation of equipment and process change
  • Coaching and training support including development of training documentation
  • Improving supervision and information management
  • Continuous improvement strategies

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