Operations Improvement
How o&i consulting Can Support Your Facility Development Programme
Transport facility developments, whether expanding and modernising existing buildings or constructing brand new terminals, need to satisfy the complex and conflicting requirements of a large number of stakeholders.
Read MoreHow o&i Can Support Your Transport & Logistics Operation
The events of the past year have affected transportation and logistics organisations in many different ways.
Read MoreProcess Improvement Expertise to Support T5+ Programme
Since 2018, o&i consulting has been helping Heathrow to identify viable process solutions to realise additional capacity at Terminal 5.
Read MoreCapacity Study for Heathrow Consolidation Centre
Serving Heathrow Airport, the Heathrow Consolidation Centre (HCC) receives retail goods from multiple suppliers and consolidates them onto a single fleet for delivery to over 284 stores across the airport terminals.
Read Moreo&i conducting Study for the European Commission on Aviation Liquids Restrictions
o&i consulting is currently working with the European Commission to determine how best to enhance airport passenger security and allow the future carriage of liquids in cabin baggage through airports.
Read MoreAirport Queues: Planning, Planning, Planning…
The foundation and basis for passenger flow through the airport and resulting queues is of course planning.
Read MoreAirport Queues: Where Have They Gone Wrong?
Queues can leave operators confused and passengers stressed, angry and equally baffled. The airport has been performing well, a robust plan was in place, everything was working fine last week or last holiday season, so why is the airport now experiencing queues and congestion, and why are they already trending on Twitter?
Read MoreHeightened Security Measures: Maintaining Passenger Flow
Delivering effective aviation security overrides other areas of airport operations performance, it goes without saying.
Read MorePeak Performance: Preparing Your Operations for Peak Periods
The summer travel peak is in sight. Although queues and congestion, dissatisfied passengers, delays and disgruntled staff are stereotypical characteristics of the travel experience during this busy period, this does not need to be the case in your operation.
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