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12th December 2019

Airport operations planning for a special event, such as the Olympic Games or Football World Cup, can involve a unique set of planning parameters, restricted resource, unfamiliar facilities and many risks. Airport operators and their stakeholders need to find effective solutions to managing increased passenger and baggage volumes, with some days of significantly higher demand, for the duration of the event.

This article shares some of the complexities and challenges o&i consulting experienced when planning airport check-in for a major sporting event and our approach to creating an efficient end-to-end operation and positive customer experience during these periods of heightened demand. Read more...

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Categories: Blogs, Major Sporting Events, News

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