“o&i consulting was a supplier of airport arrival and departure operational planning services to the London 2012 Games”

Major sporting events, in particular the Olympic Games, are a unique experience for an airport, and require well planned and executed operational and logistics developments, that are thoroughly tested and robust in time for a fixed deadline.

A key challenge for airports posed by The Games is managing the surges in passenger and baggage demand on peak days, in particular the main departure days. The emphasis is on absolute preparedness to avoid a negative impact on the operation.

This requires advanced planning, an understanding of preparing for such events, and coordinated project management by a consistent and reliable team. It means addressing all aspects of the operation, providing accurate capacity and resource planning, smooth processes and active management, robust security procedures, good passenger preparation and effective communication strategies for the end-to-end processes.

o&i consulting supported Sydney International Airport in 2000, Athens International Airport in 2004, and London Heathrow Airport in 2012 in the lead up to and during the Olympic Games in their respective Host Cities. We provided the airport companies with a broad range of skills and services.

Projects & Case Studies
Preparing airports, airlines and handlers for the 2012 Games
Operations support and expertise for 2004 Olympic Games
Show more projects, news & insights