A practical approach to GIWA operations design
Retail and Food & Beverage environments within transport hubs and shopping centres are expected to be fully stocked with a wide range of products, provide high quality facilities, and to be kept clean and well maintained.
Delivering a high-level of service to passengers, customers and stakeholders requires well designed, robust logistics operations ‘behind the scenes’. A complex network of companies, vehicles, people and equipment provides retail infrastructure with cleaning and maintenance, outlet supplies, waste collection and removal services. Unstructured and uncoordinated, the delivery of these services could leave a retailer understocked, perishable foods standing in inappropriate temperatures, bins full and hazardous, and lead to poor customer service.
o&i consulting works with airport and transport hub operators, logistics providers, architects, engineering companies and other stakeholders to develop strategies, and design and create a structured Goods In and Waste Away (GIWA) logistics environment.
For some airports, a Consolidation Centre or Centralised Receiving and Distribution Facility (CRDF) may offer a good solution to managing the large amounts of goods coming on to the site, relieving congestion on airport roads as well as providing efficiency, cost, security and safety benefits. o&i consulting works through Consolidation Centre versus direct-to-terminal options with clients to identify the most viable strategy.
For existing logistics operations, we map as-is and to-be flows, streamlining people, goods and vehicle movements, optimising goods-in waste-away capacity and improving how demand is planned and managed. Our solutions incorporate consolidation centres / CRDCs, where required, and establish how back-of-house GIWA operations can be designed to maximise storage, horizontal and vertical capacity, and staff time. We work with logistics providers to improve their processes and journey planning, and advise on equipment choices and capacity usage.
Examples of
our work include:
Designing logistics strategies for goods and waste management in transport hubs and retail environments
Determining goods-in waste-out infrastructure requirements, logistics flows and processes for new transport infrastructure developments
Planning, implementing and managing transport and logistics solutions to handle the unique peaks in demand created by the Olympic Games, working with multiple stakeholders
Recommending GIWA strategies, location options and processes to enable airport terminals to continue to be serviced throughout phased construction programmes
For new Consolidation Centres / CRDFs, scoping and sizing facilities, determining functional and non-functional requirements and developing the concept of operations
Leading tender processes for logistics operators
