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Nigel Marsh SKILLS & EXPERIENCE

Nigel recently joined o&i consulting. Our team benefits from his broad ranging skills and experience. His achievements include:

 Operational Change:

-     Successfully integrated 10 key operating centres in London and South East UK (annual budget of £60m, 950 employees), on plan and in budget, by communicating a clear vision and plan, engaging all employees to deliver their part of the success.

-     Successfully led the Lynx and UPS operations through the difficult post acquisition period by providing leadership, communication, direction and stability, establishing a strong corporate culture in the newly acquired business.

Operational Design and Improvement:

-     Delivered 18% improvement in operational efficiency through increased accountability, communication and ownership.

-     Achieved a 13% increase in volume, with 10% less drivers, by communicating a clear vision and engaging the workforce in the success of their operation.

-       Delivered sort improvements of 40% by direct engagement with the front line management and employees.

-     Reduced cost by £25m per annum through modernised infrastructure and six sigma principles producing double digit profit margins.

Operational Leadership:

-     General management role responsible for 57 sites, 5000 employees, reporting to UK MD, £650m UK business, annual budget of £330m.

-     Director for £330m operation, employing 4500 people with responsibility for Industrial Engineering, Real Estate, Technical Support & Operations. Overall responsibility in MD’s absence.

UPS (United Parcel Service), Europe:

-     Nigel worked at UPS for over 20 years, where he held senior positions in the UK and Europe. His roles and respective achievements at UPS included:

-       Operations Director, UPS UK

-       Director of Acquisition & Integration, Acquisition of Lynx  

-       EMEA Director of Industrial Engineering, Supply Chain Solutions Group  

-       European Professional Services Director, Brussels

-       Industrial Engineering Director, North Europe     

Core Capabilities and Qualifications:

-      Industrial engineering

-      Operations improvement

-      Business and operational change

-      B Eng Electrical and Electronic Engineering

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